Michelle started her career as a Domiciliary Carer for the elderly and quickly progressed to managing a residential setting for individuals with profound and multiple disabilities, including Physical and Learning Disabilities. Michelle established Hand in Hands in 2011 with the aim of providing high quality support services to make a difference to the lives of local families and enable individuals to reach their full potential. Michelle holds a Registered Managers Award and a BSc Hons in Health and Social Care, including Criminal and Forensic Psychology.
Foto has over 15 years experience supporting individuals with Learning Disabilities. Foto joined Hand in Hands in 2012 as a Support Worker and has progressed over the years to his current role as Registered Manager. Foto holds a Level 5 Diploma in Leadership and Management for Adult Care, an MSc in Economics and a BSc in Economic and Social Policy.
Joanne has several years experience working with individuals with Learning Disabilities. Joanne joined Hand in Hands in 2019 as a Support Worker, she was promoted to Locality Lead in 2020 and then to her current role as Service Manager in 2021.
Clair has over 20 years experience in working with individuals with Learning Disabilities. Clair started her career as a Teaching Assistant at a school for children with complex, severe and profound Learning Difficulties before undertaking the role of Team Leader with a private organisation. Clair joined Hand in Hands in 2013 in her current role as Service Manager.
Mark has over 20 years experience supporting individuals with Learning Disabilities. Mark worked as a Teaching Assistant at a special needs school for several years before moving into the role of Team Leader with a local organisation. Mark joined Hand in Hands in 2012 as a Senior Support Worker and was soon promoted to his current role as Service Manager.
Chris has over 30 years experience in working in adult Social Care, including residential adult care, day centres and Learning Disabilities. Chris then spent several years training Social Care staff before joining Hand in Hands in 2018 as the Training and Compliance Manager.
Working on the frontline alongside the Senior Management Team, Hand in Hands currently employ approximately 50 Support Staff and agency staff are never used as we believe consistency in support is paramount.
All staff complete the Nationally Recognised Care Certificate and are trained in mandatory subjects to ensure current competence to enable them to meet the needs of the individuals we support, for example, Learning Disabilites, Autism, Epilepsy Awareness and Management, Positive Behaviour Support, Managing Challenging Behaviour, Moving and Handling, Medication and Emergency First Aid.
All Support Staff hold or are working towards Level 2 qualifications, as a minimum, in Adult Care, with many having progressed to Level 3. All Team Leaders are qualified to Level 4 and all Service Managers are qualified to Level 5.